FAQ

PRODUCTS

  • No. All Betty products are manufactured using isolated cannabinoids that do not contain high-inducing THC. Depending which Betty product you use, you can expect to experience relaxation, drowsiness, an enhanced sense of focus, or reduction in pain perception.

  • Betty under-the-tongue melts take effect in about 10 minutes. Betty body care products provide immediate delight.

  • Under-the-tongue enjoyment allows more of the active ingredients in Betty melts to enter the bloodstream directly, bypassing the digestive tract and liver. This means the melts take effect more quickly and more strongly. “Sucking” on the melt as you would a candy, on top of the tongue, will not do you any harm, but may reduce the product’s effectiveness.

  • Our massage oils and roll-on balms are for external use, avoiding the eye area. Beyond that, there is no wrong way to enjoy our products! We recommend rubbing them anywhere you want some serious soothing. Betty Love Potion is edible and safe for the body’s most intimate areas (avoid the eyes, please).

  • While our products were formulated for the body, they are certainly appropriate for the face as well. Since our blends include a wide range of botanical ingredients, we recommend a spot-test first to rule out any sensitivity. Always avoid contact with the eyes.

  • Yes! Our under-the-tongue melts and topicals are all formulated with exclusively vegan ingredients.

  • No, we do not use any animal testing.

  • Betty products do not need to be refrigerated. They’ll keep best away from exposure to excessive light or heat.

HEALTH & SAFETY

  • Always check the label on your package for the most up-to-date information, and note that many of our products contain a wide range of botanical ingredients.

    Betty under-the-tongue melts are free from soy, dairy, egg, wheat and gluten. Our topical massage oils and balms are also gluten-free and use sunflower lecithin, not soy. Betty Love Potion uses a base of coconut oil.

    All Betty products are free of phthalates, parabens, petrochemicals, sulfates and artificial colors, flavors and fragrances.

  • The cannabinoids in Betty products are sourced from hemp and processed at facilities that are certified by the Colorado Department of Public Health.

  • The isolated, hemp-derived cannabinoids found in Betty products do not contain THC (the psychoactive compound in marijuana), and will not make you high. However, scientists are still exploring the possibility that certain cannabinoids may convert from one form to another during the metabolic process — a factor that could theoretically impact a drug test. To be extra careful, we strongly recommend consulting with your healthcare provider before using any hemp-based products if you are concerned about drug screening.

  • Cannabinoids are safe to use in combination with many other botanical supplements, over-the-counter medications and prescriptions. However, as with any health product, we recommend that people who have medical concerns or take prescription drugs should consult their healthcare provider before bringing Betty melts into their wellness routine.

  • Absolutely. It’s perfectly safe to take several melts at once. Many people achieve great results by tinkering around until they find their “perfect recipe” for sleep, relaxation, focus, creativity and more. We recommend that you do not exceed 18 melts total in a 24-hour period.

  • While Betty under-the-tongue melts are safe and very gentle, all supplements should be used in reasonable moderation to avoid possible stomach upset. We recommend that you do not exceed 18 melts in a 24-hour period. Betty body care products can be applied as often as you like.

COMPANY

  • Betty is an independent woman-owned business based in Boulder, Colorado.

  • We’re intrigued! Please drop us a line.

TERMS & CONDITIONS

  • By accessing or purchasing from Betty Wellness, you confirm that you are of legal age in your jurisdiction to purchase CBD products.

  • Our products are intended for personal use only. They are not intended to diagnose, treat, cure, or prevent any disease. Consult with a healthcare professional before using CBD products, especially if you have any medical conditions or are taking medications.

  • All products are subject to availability. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice.

  • Prices for our products are subject to change without notice. We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the Service.

  • We strive to ensure your satisfaction with our products. Please refer to our Returns and Refunds Policy for detailed information on returning or exchanging products purchased from our store.

  • We are committed to protecting your privacy. Please review our Privacy Policy to understand how we collect, use, and disclose your information when you use our services.

  • All content on our website and store, including but not limited to logos, images, text, and graphics, is the property of our company and is protected by copyright laws. You may not use, reproduce, or distribute any content from our store without our prior written consent.

  • These terms and conditions shall be governed by and construed in accordance with the laws of Colorado. Any dispute arising under these terms and conditions shall be subject to the exclusive jurisdiction of the courts in Colorado.

  • We reserve the right, at our sole discretion, to update, change, or replace any part of these terms and conditions by posting updates and changes to our website. It is your responsibility to check our website periodically for changes.

CBD-SPECIFIC PRIVACY POLICY FOR BETTY WELLNESS

Last updated: 01/15/2024

This Privacy Policy outlines how Betty Wellness collects, uses, maintains, and discloses information gathered from users of our Shopify-powered online store specializing in CBD products.

  • We may collect personal identification information from users in various ways, including, but not limited to, when users visit our site, register on the site, place an order, subscribe to the newsletter, respond to a survey, or fill out a form. Users may be asked for their name, email address, mailing address, and phone number.

  • We may collect non-personal identification information about users whenever they interact with our Betty Wellness Shopify store. Non-personal identification information may include the browser name, the type of computer, and technical information about users' means of connection to our site, such as the operating system and the Internet service providers utilized.

  • When users purchase CBD products from our store, we may collect additional information related to the specific products ordered, dosage preferences, and any other relevant details necessary for fulfilling the order.

  • Our Betty Wellness Shopify store may use “cookies” to enhance user experience. Users’ web browsers place cookies on their hard drive for record- keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies or to alert them when cookies are being sent. If they do so, note that some parts of the site may not function properly.

  • Betty Wellness may collect and use users’ personal information for the following purposes:

    • To process orders and provide order confirmation for products

    • To improve customer service specific to inquiries

    • To personalize user experience with wellness-related content

    • To send periodic emails with Betty Wellness product information and updates

  • We do not sell, trade, or rent users’ personal identification information, including purchase-related details, to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

  • Betty Wellness is committed to complying with all applicable laws and regulations related to the sale and distribution of legal hemp derived products, including age verification and other legal requirements.

  • Betty Wellness has the discretion to update this privacy policy at any time, especially in response to changes in hemp regulations. When we do, we will revise the updated date at the bottom of this page. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information, including CBD-related information, we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

  • By using this Shopify-powered online store specializing in CBD products, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our site.

SHIPPING POLICY

  • We offer standard shipping options for all orders. Expedited shipping may be available at an additional cost.

  • Orders are typically processed and shipped within 3 business days from the date of purchase, excluding weekends and holidays.

  • Shipping rates are calculated based on the weight and destination of your order. Shipping costs will be displayed at checkout.

  • Delivery times may vary depending on your location and the shipping method selected. Once your order has been shipped, you will receive a confirmation email with tracking information.

  • We are not responsible for lost or damaged shipments once they have been handed over to the shipping carrier. However, we will do our best to assist you in resolving any issues that may arise during transit.

  • We comply with all local, state, and federal laws regarding the sale and shipment of CBD products. Some locations may have restrictions on the importation of CBD products, and it is your responsibility to ensure compliance with local regulations.

  • Any disputes regarding shipping should be directed to the shipping carrier. We will provide assistance and support in resolving shipping issues to the best of our ability.

  • Please ensure that the shipping address provided at checkout is accurate and complete. We are not responsible for delays or additional charges caused by incorrect or incomplete shipping addresses.

RETURN/REFUND POLICY

  • To request a refund or replacement for a CBD product, contact Customer Care within 30 days of purchase. Our team will discuss your concerns, and we'll issue a refund or send a replacement based on your preference.

  • Choose a replacement over a refund, and we'll ship it to you with waived shipping fees as a gesture of appreciation. Note that we reserve the right to refuse refunds or replacements on rare occasions.

  • Upon delivery, carefully check your product for accuracy and damage. Report missing or damaged items within 48 hours. We'll review the details and may refund the purchase price or replace the product at our expense. Your satisfaction is our priority.

TESTING

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